Receptionist/Client Services Associate

Uppercut

Uppercut is a creative boutique elevating post production in NYC. Focused on telling stories that blur the lines between advertising and entertainment, this collective of passionate editors, visual effects artists and producers are driven by dynamic, visual storytelling. Partnering with directors, agencies and brands, the company’s work elicits emotion and impacts audiences.

Uppercut is seeking a qualified candidate to fill the position of Receptionist/Client Services. This hybrid role is responsible for managing all office management and client services needs. Our ideal candidate will be detail-oriented, proactive, and sociable. They will have strong events, food service, or customer service experience, work well in a fast-paced environment, and have a passion for creating a welcoming and unique experience for our clients. This is a great role for an individual who is looking for an introduction to the commercial post-production industry, as they will be immersed in the day to day and will develop a strong understanding of the workflow. This is a full-time, salaried position with the potential for upward mobility within the company. 

Functions

- Be the first point of contact and warmly welcome all guests / clients

- Create and maintain a welcoming and creative environment: come up with creative, unique client food spreads, find opportunities to improve client experience and exceed expectations whenever possible

- Answer and direct all incoming calls in a professional and timely manner

- Track daily expenses and reimbursements

- Set up edit suites for clients, take and serve lunch/coffee orders

- Ensure office is tidy, functional, and waste is disposed of

- Maintain and track inventory and manage purchasing for all food, beverages and office supplies

- Liaise with building management and arrange any necessary service/repairs

- Plan and organize all staff/client birthday celebrations and other office-related events

- Provide administrative support and run errands as needed

Qualifications

- Proactive and self-motivated in efforts to constantly improve office and client services experience

- Comfortable and effective working in a fast-paced environment; able to prioritize and multitask as necessary

- Tactful and poised under pressure; able to solve problems quickly and maintain composure

- Punctuality and reliability are essential. Mornings tend to be busy and schedule changes can happen last minute.

- Background/demonstrated interest in film, television and/or advertising industries strongly preferred

- Service industry experience strongly preferred

If interested, please email your resume and cover letter to jobs@uppercutedit.com. Applications will be reviewed on a rolling basis until the position is filled, so applicants are encouraged to apply as soon as possible in order to be most competitive.