Front Desk Coordinator (New York, NY)

The Mill

Responsibilities

• Greeting clients, building rapport whilst remaining professional and efficient.

• Answers phones, directs calls to the appropriate person; notify individuals of any messages; ensures reception is

consistently manned, and other FoH team members are trained to answer calls at all times.

• Maintain daily calendar of clients attending sessions and meetings in the building – including conference room bookings.

• Maintain a professional appearance of reception area. Greet clients and other guests in a pleasant manner and notify the

appropriate person that their party is waiting in a timely fashion.

• Liaise with Production, Runners and Studio Services Manager when clients are in the studio.

• Order office supplies on the direction of the Studio Services Manager.

• Manage petty cash receipts in conjunction with the Studio Services Manager.

• Be proactive in suggesting improvements for the Studio in terms of organization, processes, décor.

• Booking travel and accommodations for staff.

• Other administrative duties as assigned.

• Active assistance in setting up client and staff entertainment events

Qualifications

• Excellent verbal and written communication skills.

• Strong client service and phone skills.

• 2+ year of related work experience.

• Maintain a calm, welcoming demeanor – good memory for names, voices, and faces.

• Knowledge of Mac, Word, Outlook.

• Ability to work well under pressure and prioritize.

• Understanding of production and VFX production process helpful but not necessary.

• Experience working in an advertising or media company is also a benefit.

• Flexibility: Able to work shifts and availability for weekend work as required

Please send your resume to galvarez@ghettofilm.org to be forwarded to The Mill.